Medical Device and Personal Health Care Service Reps Visitation Guidelines
Effective 01/01/07

Please Note: These guidelines are intended for those individuals representing medical device companies and personal health care service, including long-term, assisted living, home health and hospice. Those individuals representing pharmaceutical companies are not permitted on Arnett property as of 1/1/07.

Guidelines
Please read the Guidelines and Code of Ethics thoroughly. Failure to comply with these guidelines will result in disciplinary action up to an including loss of visitation rights. Violators will be reported to Arnett's Compliance Manager and dealt with accordingly.

See Breach of Guidelines for more information.Guidelines Contents

I. Visitation Guidelines
Arnett Clinic requires reps to schedule appointments to meet with providers. Visits to individual provider offices must have prior approval from the specific provider. Office visits are arranged, by appointment as follows:

1. An appointment must be made one day prior to visiting a provider. This appointment is made by directly contacting the provider's office at (765) 448-8000. You must schedule an appointment with each provider you wish to see.

Your company ID badge must be visible at all times during your visit at any Arnett facilities.

2. Reps are NOT permitted in any area other than the waiting room without an escort.

II. Guidelines for Promotional Material, Product Advertising and Gifts
1. No food, gifts or promotional items may be given to physicians or staff at any time.

2. No signs or announcements may be posted in clinic. No product advertising, promotional items, brochures, or educational material may be displayed or left in any waiting rooms at any time. Any unauthorized material left by reps will be disposed of immediately and the rep will be subject to disciplinary action including loss of visitation rights.

III. Parking
1. Reps are permitted to park in patient parking areas, but are expected to park at the furthest point in the lot in order to leave adequate parking for patients.

2. Reps may NOT park in lots designated for physicians, couriers, ambulances or Urgent Care patients.

3. Any rep vehicle parked in a lot designated for physicians, couriers, ambulances, or Urgent Care patients will be towed at the rep's expense without warning.

4. Reps visiting the 2600 Ferry St Clinic must park in the Home Hospital parking garage.

5. Reps visiting the 2600 Greenbush St Clinic must park in the back row of the East parking lot ONLY.

IV. Code of Ethics
The following code of ethics must be adhered to while at Arnett Clinic.

1. When the Provider indicates they have no more time for you, respect that indication and leave the area immediately.

2. Harassment or unprofessional behavior towards staff will result in immediate dismissal from the Clinic.

3. Stay in the area designated by the Provider in order to ensure patient privacy. For patient confidentiality purposes, reps are NOT allowed in nursing stations.

4. If another rep is present, please wait your turn or come back another time.

V. Breach of Guidelines
Failure to follow the above guidelines will result in disciplinary action including loss of visitation rights.

Arnett Clinic reserves the right to disallow access by sales reps to providers, staff or facilities at any time, for any reason, with or without cause or prior notification.